What's New: CARMA Social updates

Get ready for AI-powered insights and social media reporting that revolutionise your workflow!

Our latest social listening product features revamped dashboards with generative AI technology to simplify data analysis and a suite of tools to take the pain out of sharing reports.

Lets dive into whats new:

Social V3 homeCustomizable social media dashboards

Your new overview social dashboard gives you a holistic view of all your earned social results.

Dive deeper with custom social media dashboards to meet your social reporting needs. Build dashboards that fit your use case, look at brands, products, campaigns, events, competitors, or markets for example.

Find out how to build a social dashboard.

AI-generated insightsAI dashboard summary GIF

Once you've built a dashboard, add the new GPT Analysis Report widget for a summary of your results, highlighting key results and recommendations.

Choose between a compact or expanded summary, with the expanded version providing deeper insights into social media trends, peaks and anomalies. Learn more.

Flexible sharing and export options

With these new features, we take the pain away from presenting and sharing reports with all your stakeholders - even if they don't have a login to CARMA!

  • Schedule a dashboard report to send to your inbox every day, week or month. Attach the report in PowerPoint and includes a public url for your chosen dashboard to easily share with anyone you choose. Learn how.
  • Public URL - Share your dashboard with any stakeholders, no need for them to login. Learn how
  • Presentation mode - Use to easily present your dashboard from the Insight portal or display as command centre. Learn more
  • Export to Powerpoint - Ready to present or edit to fit your reports. Learn more.

We can't wait for you to get your hands on these and hear what you think!